Making the Matrix Work

Welcome to the matrix, where multiple bosses, competing goals, influence withoutauthority and accountability without control make work more complex. Most largeorganizations have adopted some form of matrix organization to manage globalcustomers and supply chains, implement common business processes and run moreintegrated business functions. But in a matrix, structure solves nothing. It ismatrix management, the way people work together, that makes the differencebetween matrix success and failure. Makingthe Matrix Work will show you how to establish and engage networksthat do not depend on role, control or authority to get things done. It willhelp you to cut through complexity and build the skills you need for matrixmanagement success.