采用轻松幽默的语言、丰富多彩的故事、实际有效的例证，论述了与他人沟通谈话的艺术、方法和技巧，教你如何拉近与他人之间的距离，怎样获得好人缘。怎样化解交际中的尴尬、矛盾以及他人的敌意，教你娴熟掌握各种说话技巧。
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